Companies are increasingly aware of the effects of leadership lacking skills, so they look for managers who can empower their teams, developing them professionally. It is not strange to hear that people resign from their bosses, who become the antagonists of the collaborators.
A leadership lacking in interpersonal skills can affect the work environment, impacting the health of employees and, therefore, generating negative consequences in the company. In this scenario, companies increasingly value the social-emotional or interpersonal skills of those who take the leadership, because people not only achieve results through logical knowledge, but also through their ability to manage teams and themselves. Precisely, Deloitte’s “Global Trends in Human Capital 2021” analysis points to two out of five strategies where leadership is key. In this way, the importance of guiding the potential of workers is mentioned, and the super teams that were formed in companies as a survival mechanism during this time, which leaders can use to reinvent work.
This search for emotionality on the part of the bosses is not new, but it is necessary. Isaías Sharon, Executive Director of HPI International, noted that “there are studies that show that IQ is directly correlated with job performance. Once this happens, it will be emotional intelligence that will help boost performance and lead the teams well”.
Although the demand for interpersonal skills is evolving, adaptability, the ability to constantly learn and be able to lead the team’s emotions and one’s own to manage complex moments and build better results are valued at this time.
For the executive, “these skills can be learned, developed and lost if they are not continuously trained, but care must be taken to do so with appropriate methodologies and with people who really know how to install new skills in people. Otherwise, it is possible to risk spending a lot of time and money so that the result does not happen”.
However, there are some that are more complex to develop, which are leadership and emotional intelligence. Lead without interpersonal skills Although it is possible to manage teams without having these types of skills, which usually happens in organizations, “the issue is how to lead and at what cost,” said Sharon, who added that “leading without these skills can generate short-term results at the expense of of damaging the work environment, the mental health of the teams and making performance unsustainable over time, that is to say, leading ‘bread for today and hunger for tomorrow’”.